Privacy Statement - Care Dimensions

Privacy Statement

About Us

Commitment to Protecting Your Privacy

Care Dimensions is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Care Dimensions web site and governs data collection and usage. By using the Care Dimensions website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Care Dimensions collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number when you donate, register for an event or program, subscribe to receive information or be added to mailing list, and from automated data collection as a result of accessing, using, or interacting with our website. Care Dimensions also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Care Dimensions. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Care Dimensions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Care Dimensions web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Care Dimensions public message boards, this information may be collected and used by others. Note: Care Dimensions does not read any of your private online communications.

Care Dimensions encourages you to review the privacy statements of web sites you choose to link to from Care Dimensions so that you can understand how those web sites collect, use and share your information. Care Dimensions is not responsible for the privacy statements or other content on web sites outside of the Care Dimensions and Care Dimensions family of web sites.

Use of Your Personal Information

Care Dimensions collects and uses your personal information to operate the Care Dimensions web site and deliver the services you have requested. Care Dimensions also uses your personally identifiable information to inform you of other products or services available from Care Dimensions and its affiliates. Care Dimensions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered or to send charitable solicitations.

Certain transactions on Care Dimensions’ website result in your data being stored with external payment service providers. Care Dimensions shares your data, including personal data, with our payment processing partners for the purposes of processing your data pursuant to your use of these services. Please Note: Care Dimensions does not itself collect or maintain your credit card or other financial account information; this information is handled for Care Dimensions by our payment service providers. You are subject to the privacy policies and terms and conditions of our payment service providers when making donations or registering for an event or program, the terms of which may differ from those of Care Dimensions for its services. (Please see the Blackbaud Privacy Policy, available at

Care Dimensions does not sell, rent or lease its customer lists to third parties. Care Dimensions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Care Dimensions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Care Dimensions, and they are required to maintain the confidentiality of your information.

Care Dimensions does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Care Dimensions keeps track of the web sites and pages our customers visit within Care Dimensions, in order to determine what Care Dimensions services are the most popular. This data is used to deliver customized content and advertising within Care Dimensions to customers whose behavior indicates that they are interested in a particular subject area.

Care Dimensions web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Care Dimensions or the site; (b) protect and defend the rights or property of Care Dimensions; and, (c) act under exigent circumstances to protect the personal safety of users of Care Dimensions, or the public.

Requesting Corrections or Deletions of Personal Information

You may review, request corrections, or ask that we delete the personally identifiable information we collect from you. To the extent your request refers to data we have stored and does not compromise our privacy or security policies, we will update and correct personal information we have. In addition, we will honor all requests to remove your name from our solicitation efforts by modifying our database to ensure that no further contact is made with you. Please allow 6-8 weeks for the changes to take effect due to the lead times required for outreach preparation.

Requests should be directed to Care Dimensions by sending an email to I[email protected] or via the contact information provided at the end of this policy. Please reference this privacy policy when you contact us.

Use of Cookies

The Care Dimensions web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Care Dimensions pages, or register with Care Dimensions site or services, a cookie helps Care Dimensions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Care Dimensions web site, the information you previously provided can be retrieved, so you can easily use the Care Dimensions features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Care Dimensions services or Web sites you visit.

Security of Your Personal Information

Care Dimensions secures your personal information from unauthorized access, use or disclosure. Care Dimensions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Care Dimensions works with various organizations and individuals to help provide services to you, such as website and data hosting companies and companies providing analytics information, like Google Analytics. We may share your personal information with our service providers for the purpose of providing the Services. The information we share to our Service Providers may include both information you provide to us and information we collect about you, including personal data and information from data collection tools like cookies, web beacons, log files, unique identifiers, and location data. Care Dimensions takes reasonable steps to ensure that our service providers are obligated to reasonably protect your information on Care Dimensions’ behalf. If Care Dimensions becomes aware that a service provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.

Changes to This Statement

Care Dimensions will occasionally update this Statement of Privacy to reflect company and customer feedback. Care Dimensions encourages you to periodically review this Statement to be informed of how Care Dimensions is protecting your information.

Contact Information

Care Dimensions welcomes your comments regarding this Statement of Privacy. If you believe that Care Dimensions has not adhered to this statement, please contact Care Dimensions at I[email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem. Questions or comments regarding this Privacy Policy should be directed to Care Dimensions by writing to:

Philanthropy Department
Care Dimensions
75 Sylvan Street, Ste. B-102
Danvers, MA 01923

Email: [email protected]

Please reference this privacy policy when you contact us.

Click here to download our NOTICE OF PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed and how you can get access to this information.

Since 1978, Care Dimensions has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in more than 100 communities in  Massachusetts.