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Website Privacy Statement

Commitment to Protecting Your Privacy

Care Dimensions is committed to protecting your privacy and security of visitors to our website. This website privacy policy will tell you what information we collect, how it is used and your options as us use our website. By using the Care Dimensions website, you agree to this policy.

Collecting and Using Your Personal Information

You may use our website without providing any personal information. When you request certain information or sign up for events, programs or mailing lists, you may be asked to provide personal information such as name, email address, and demographic information. If you submit to Care Dimensions any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting personal information, you grant Care Dimensions the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the website. By providing us with an email address, you agree that we may use your email address to communicate with you about our services.

Care Dimensions also collects anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests, and favorites, because of accessing, using, or interacting with our website. There is also information about your computer hardware and software that is automatically collected by Care Dimensions. This information can include: your IP address, browser type, domain names, access times and referring web site addresses. This information is used by Care Dimensions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Care Dimensions web site.

Use of Your Personal Information

Care Dimensions collects and uses your personal information to operate the Care Dimensions web site and deliver the services you have requested. Care Dimensions also uses your personally identifiable information to inform you of other products or services available from Care Dimensions and its affiliates. Care Dimensions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered or to send charitable solicitations.

Certain transactions on Care Dimensions’ website result in your data being stored with external payment service providers. Care Dimensions shares your data, including personal data, with our payment processing partners for the purposes of processing your data pursuant to your use of these services. Please Note: Care Dimensions does not itself collect or maintain your credit card or other financial account information; this information is handled for Care Dimensions by our payment service providers. You are subject to the privacy policies and terms and conditions of our payment service providers when making donations or registering for an event or program, the terms of which may differ from those of Care Dimensions for its services. (Please see the Blackbaud Privacy Policy, available at www.blackbaud.com/company/privacy-policy).

Care Dimensions does not sell, rent, or lease its customer lists to third parties. Care Dimensions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Care Dimensions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Care Dimensions, and they are required to maintain the confidentiality of your information.

Care Dimensions keeps track of the web sites and pages our customers visit within Care Dimensions to determine what Care Dimensions services are the most popular. This data is used to deliver customized content and advertising within Care Dimensions to customers whose behavior indicates that they are interested in a particular subject area.

Care Dimensions web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Care Dimensions or the site; (b) protect and defend the rights or property of Care Dimensions; and, (c) act under exigent circumstances to protect the personal safety of users of Care Dimensions, or the public.

Newsletter/Press Release/Blog/”Keep Me Informed” Subscription

If you wish to subscribe to our newsletters, publications, blog or choose to be notified about events or job openings, we collect and store first and last names, email address, and information about your interests in our content and services. We may also ask for additional information to send you content that is relevant to your interests. This information is used for distribution purposes. If you would like to unsubscribe from our email newsletters, please use the “unsubscribe” link at the bottom of every e-mail communication.

Use of Cookies and Tracking Technologies

This website works with third-party products or services, including Google and other Service Providers who help us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.

The website uses "cookies", tracking pixels and related technologies to track the activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our website. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your computer or mobile device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.
  • Flash Cookies. Certain features of our website may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Care Dimensions, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

Examples of information we and our service providers collect include how often someone visits this website and what they do while on the website. We and our service providers use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our service providers also collect information about the activity of individual website users. This information may be used to direct related Care Dimensions advertisements and/or informational content to website users when they visit other websites.

Cookies help personalize your online experience. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Care Dimensions pages, or register with Care Dimensions site or services, a cookie helps Care Dimensions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Care Dimensions web site, the information you previously provided can be retrieved, so you can easily use the Care Dimensions features that you customized.

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of tools publicly available to manage cookies and similar technologies that collect information related to your use of the website. Learn more from the FTC or the Digital Advertising Alliance opt-out page, which allows users to opt out from receiving interest-based advertising.

We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on this website without enabling cookies in your browser but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the website.

We may deploy the Meta/Facebook Pixel on our websites. The Meta/Facebook Pixel may enable Facebook to match website visitors with their Facebook User Accounts. You can find out more about how Facebook uses data from our websites by visiting “What kinds of information do we collect?”

This website uses Google’s reCAPTCHA service to protect against spam and other automated abuse by identifying activity from an automated program such as a “bot.” reCAPTCHA analyzes the behavior of website visitors as soon as the website visit begins. The data collected during this analysis, which takes place in the background, is sent to Google’s servers. The use of the reCAPTCHA service and the treatment of any information collected through the service, such as IP address, date, time, language, screen size and resolution, and mouse movements while on the page, are subject to Google’s applicable privacy policy and terms of use, as noted in the boxes where you are asked to confirm that “I’m not a robot” when submitting a form.

Our Service Providers may acquire additional information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the Internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

Retention of Your Personal Data

Care Dimensions will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Care Dimensions will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at Care Dimensions’ operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Care Dimensions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Third-Party Vendors/Content Providers

Care Dimensions shares information with third parties, including as required by law or to provide the services requested. Care Dimensions engages reputable third-party vendors to help us manage this website, provide content and information, and interact better with our patients and visitors.

Business Transactions

If Care Dimensions is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Care Dimensions may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Care Dimensions may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Care Dimensions
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of users of the website or the public
  • Protect against legal liability
Security of Your Personal Information

Care Dimensions secures your personal information from unauthorized access, use or disclosure. Care Dimensions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected using encryption, such as the Secure Socket Layer (SSL) protocol.

Care Dimensions works with various organizations and individuals to help provide services to you, such as website and data hosting companies and companies providing analytics information, like Google Analytics. We may share your personal information with our service providers for the purpose of providing the Services. The information we share to our Service Providers may include both information you provide to us and information we collect about you, including personal data and information from data collection tools like cookies, web beacons, log files, unique identifiers, and location data. Care Dimensions takes reasonable steps to ensure that our service providers are obligated to reasonably protect your information on Care Dimensions’ behalf. If Care Dimensions becomes aware that a service provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. If You click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Requesting Corrections or Deletions of Personal Information

You may review, request corrections, or ask that we delete the personally identifiable information we collect from you. To the extent your request refers to data we have stored and does not compromise our privacy or security policies, we will update and correct personal information we have. In addition, we will honor all requests to remove your name from our solicitation efforts by modifying our database to ensure that no further contact is made with you. Please allow 6-8 weeks for the changes to take effect due to the lead times required for outreach preparation.

Requests should be directed to Care Dimensions by sending an email to [email protected] or via the contact information provided at the end of this policy. Please reference this privacy policy when you contact us.

Changes to This Statement

Care Dimensions will occasionally update this Statement of Privacy to reflect company and customer feedback. Care Dimensions encourages you to periodically review this Statement to be informed of how Care Dimensions is protecting your information.

Contact Information

Care Dimensions welcomes your comments regarding this Statement of Privacy. If you believe that Care Dimensions has not adhered to this statement, please contact Care Dimensions at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem. Questions or comments regarding this Privacy Policy should be directed to Care Dimensions by writing to:

Marketing Department
Care Dimensions
75 Sylvan Street, Ste. B-102
Danvers, MA 01923

Email: [email protected]

Please reference this website privacy policy when you contact us.

Last revised July 1, 2022

Anyone—patient, family, care provider—can make a referral. Fill in the form online or call us today.

Since 1978, Care Dimensions, formerly Hospice of the North Shore,  has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in over 100 communities in Massachusetts.

Copyright 2024 | Care Dimensions, 75 Sylvan Street, Suite B-102, Danvers, MA 01923 | 888-283-1722 | 978-774-7566

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