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“I did not choose this work, it chose me—and I'm so glad it did, because this has been the most remarkable experience I've ever had.”

—Care Dimensions volunteer

Volunteers

Volunteers

Hospice volunteers make a real difference

Care Dimensions volunteers enhance our services, making a real difference in the lives of our hospice patients and their families. You don’t need to be an expert in hospice to be a great volunteer. You need to be kind, open-minded, and willing to learn.

Our volunteers are motivated by a desire to give something back, but soon find that the emotional and spiritual rewards they receive far outweigh the time and care they contribute.

Volunteer stories
Pet Therapy Volunteers

Looking to volunteer with your canine companion?

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Veteran Volunteers

Interested in giving back to our local Veterans?

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What does a volunteer do at Care Dimensions?

Volunteers serve in a variety of roles, usually committing about 2 hours per week. We have volunteers across eastern Massachusetts; you’ll be matched to a location that’s convenient for you. These roles include:

  • Visiting with patients and families where they live, offering companionship and support.
  • Assisting at the Kaplan Family Hospice House or the Care Dimensions Hospice House. This may include greeting visitors as they check in, tending to garden areas, or visiting patients in their rooms.
  • Working in non-patient settings. This includes administrative roles in our office or supporting one of our community events.

Specialized volunteer roles include:

  • Pet Therapy: There’s something about spending time with a dog, especially when facing the stress or uncertainty of hospice. Click here to learn more about this program.
  • Reiki: This complementary therapy offers hands-on relaxation techniques to reduce stress and promote a feeling of well-being.
  • Veteran to Veteran: Veterans in our care often benefit from visits with others who have served our country.
  • End-of-Life Doulas: This program adds a layer of support on top of clinical care.
  • Bedside Vigil: These volunteers sit with patients who are actively dying, ensuring they are not alone during this time.

Hear from staff and volunteers on the impact volunteers have on patients and their families.

Dave Houle talks about his role as a pet therapy hospice volunteer with Care Dimensions. He and his dog Dolce visit with patients and visitors to bring smiles and relieve stress.

Training and Support

Every Care Dimensions volunteer completes a comprehensive 16-hour virtual training program, which covers topics such as:

  • Care Dimensions’ philosophy
  • Tips for working with patients
  • Grief and loss
  • Safety precautions
    *Specialized volunteer roles may require additional training or certification.

Volunteer appreciation events and meet-ups are held throughout the year to build camaraderie and allow people to trade stories about their experiences. In addition, our expert team of volunteer coordinators is available to answer any questions you may have.

Looking to Learn More?

If you’re ready to sign up, click here for our volunteer application. A member of our team will be in touch soon to talk about training.

If you’re looking to learn more about the program or have some questions answered, our team can be reached at 888-283-1722 or by email: [email protected].

View our Frequently Asked Questions here.

Stories View more Care Dimensions Stories

Gail Thompson has been volunteering for Care Dimensions since 1980 and participates in the annual Walk for Hospice fundraiser.

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Community volunteers Henrietta Goodwin and Marilyn Brauss donate their talents to create prayer squares and quilts that are given to patients at Care Dimensions’ Kaplan Family Hospice House.

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View more Care Dimensions Stories

Voices of Care Blog Read more from Voices of Care

Finding Purpose in Hospice Care: My 45 Years as a Volunteer

May 16, 2025 by Gail Thompson

Over the past four decades, Gail Thompson's connection to hospice has gone from personal loss to profound purpose. She shares the rewards of supporting families through life's most difficult transitions as a hospice volunteer.

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Hospice Volunteer: Pet Therapy Work ‘Worth More Than Money’

January 29, 2025 by Lisa Conti

Care Dimensions Hospice Volunteer Brian Cafarella discusses the joys and rewards of visiting patients with his pet therapy dog, Patriot.

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A Tribute to Patrick: More Than a Therapy Dog

October 25, 2024 by Care Dimensions

Remembering Care Dimensions' first therapy dog, who brought comfort and joy to countless hospice patients and their families.

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‘Sweet’ Pet Therapy Team Brings Joy to Hospice Patients

September 9, 2024 by Lisa Conti

For Care Dimensions volunteer Dave Houle, his dog, Dolce, is not just a best friend but half of a team that benefits hospice patients and their families in Greater Boston.

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Volunteering for Hospice has Changed my Life

April 22, 2024 by Nancy Littlehale

A long-time believer in hospice for end-of-life care, Nancy Littlehale has a new appreciation for hospice as a volunteer.

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Kindness Comes Full Circle for Hospice Volunteer

January 4, 2024 by Lisa Conti

Having been on the receiving end of kind acts during difficult times, Michael Person is giving back as a hospice volunteer for Care Dimensions.

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Pet Therapy Volunteers Bring Joy and Peace

April 18, 2023 by Nancy Donaldson, Care Dimensions Volunteer

Pet therapy can bring a bit of happiness to those who need it. Care Dimensions Volunteer Nancy Donaldson shares her experience of visiting hospice patients with her dog Wilson.

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Paying it Forward as a Hospice Volunteer

September 14, 2022 by Susan Phillips

Grateful for the support her family received from hospice team members, Susan Phillips is using lessons she learned to help patients and families as a Care Dimensions hospice volunteer.

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Volunteers Vital to Hospice Operations

April 18, 2022 by Sheryl Meehan

As we observe National Volunteer Week, Care Dimensions thanks our volunteers who perform many tasks that help hospice patients and families.

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Continuing Meaningful Work as a Hospice Volunteer

February 8, 2022 by Alan Wichlei

After helping nonprofit organizations throughout his career, Alan Wichlei found rewards in retirement as a Care Dimensions hospice volunteer.

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Still Serving as Veteran-to-Veteran Volunteer

January 11, 2022 by Lisa Conti

Vietnam War veteran Jeff Najarian is passionate about serving other veterans, including a 100-year-old who receives hospice at home from Care Dimensions.

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How I got to be Somebody’s Angel

September 20, 2021 by Meghan Gardner

A Care Dimensions hospice volunteer listens to a patient with dementia and reaps a great reward.

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Lola, Dog Volunteer, Ever on Duty – a Remembrance

August 25, 2021 by Robin Ellington

Volunteers Kathy Sylvanowicz and Lola, the chocolate Lab, were Care Dimensions volunteers for three years, visiting hospice patients and bringing them joy.

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Read more from Voices of Care

Anyone—patient, family, care provider—can make a referral. Fill in the form online or call us today.

Since 1978, Care Dimensions, formerly Hospice of the North Shore,  has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in over 100 communities in Massachusetts.

Copyright 2026 | Care Dimensions, 75 Sylvan Street, Suite B-102, Danvers, MA 01923 | 888-283-1722 | 978-774-7566

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