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Consumer Survey: Care Dimensions Beats National Average

April 2, 2024

Results of the 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey show Care Dimensions topping the national average in all eight categories and improving all its scores from 2022.

The CAHPS Hospice Survey focuses on experiences of care from the caregiver’s point of view. The 47-question survey is composed of the following measures: Communication with Family; Getting Timely Help; Treating Patient with Respect; Emotional and Spiritual Support; Help for Pain and Symptoms; Training Family to Care for Patient; Rating of this Hospice; and Willingness to Recommend this Hospice.

According to Abbie O'Grady, Care Dimensions director, quality & patient experience, caregivers of prospective hospice patients often check CAHPS scores when researching a hospice.

"The 2023 results reinforce what we've been seeing in our staff members' ongoing commitment to caring for our patients and their family members," O'Grady said.

Anyone—patient, family, care provider—can make a referral. Fill in the form online or call us today.

Since 1978, Care Dimensions, formerly Hospice of the North Shore,  has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in over 100 communities in Massachusetts.

Copyright 2024 | Care Dimensions, 75 Sylvan Street, Suite B-102, Danvers, MA 01923 | 888-283-1722 | 978-774-7566

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