The Care Dimensions Patient and Family Advisory Council (PFAC) is a diverse group of patients, family members, clinicians, staff and leadership that works in partnership to enhance the patient and family care experience. The Care Dimensions PFAC is composed of 11 family or community members and six staff members from the North Shore and Greater Boston. Its goals include:
As the embodiment of the organization’s commitment to innovation, improvement, and striving for the best patient and family experience, Care Dimensions is one of the first hospices in the country to launch a PFAC. Formed in 2018, the committee’s accomplishments thus far include:
Everyone’s hospice experience is an individual journey. We want to hear about your journey to gain insight about our hospice services. By becoming a PFAC member, you will have a valuable impact on the patient and family experience. Monthly meetings are held during the day in either Danvers or Waltham, and members are asked to commit to at least a one-year term.
“As a member of PFAC, I am helping future patients and their families through my feedback . . . We are sharing our experience with the organization that is playing a vital role in our society because our society is not terribly educated around the dying process, and Care Dimensions is filling that gap.”
- Meghan Gardner, PFAC member from Bedford, MA
To learn more about membership, or to suggest an issue or topic for PFAC to explore, please email [email protected].
During Patient Experience Week and every week, let us appreciate and nurture the relationships we have with one another and know that we are better together.Continue reading
In observance of Patient Experience Week, Amy Ciancarelli explains how Care Dimensions constantly strives to enhance patient- and family-centered hospice and palliative care.Continue reading
Since 1978, Care Dimensions, formerly Hospice of the North Shore, has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in over 100 communities in Massachusetts.