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April 27, 2020

Updated Visitor Restrictions at Hospice Houses

Due to the evolving nature of COVID-19 precautions, and with the utmost concern for the health and safety of our patients, families and staff, we are restricting visitors at our hospice houses.


  • Visitors are limited to IMMEDIATE FAMILY (as defined by the patient) only, with a maximum of 2 visitors at a time, and 6 visitors per patient, per day.
  • Visitors will be screened based on CDC guidelines:
    • Visitors will have their temperatures taken prior to entrance. Those with temperatures of 100° and above will not be allowed to stay.
    • Have you experienced symptoms such as fever, cough, shortness of breath, sore throat, confusion, chills, body aches, new onset headache, loss of taste and/or smell, abdominal pain, or diarrhea? 
    • Have you or any family members traveled outside of Massachusetts within the last 14 days?
      (Massachusetts is requiring anyone traveling from out of state to self-quarantine for 14 days.)
    • Have you or any family member had close contact with anyone that has been quarantined, infected, or awaiting COVID-19 test results?

If you answered Yes to any of these questions, please call the Nurses Station at the appropriate site for additional guidance on visiting: Kaplan House: 978-223-9760; Care Dimensions Hospice House: 781-728-1980.

  • Visitors will be given a mask or may wear their own at all times while at the hospice house.
  • All common areas in our hospice houses are closed and all visitors must remain in the patient rooms.
  • Please maintain social distances of 6 ft. from staff and other visitors.

We understand that this is a difficult time for you and your family, and we hope that you understand the necessity of these precautions. During this time, we suggest you consider using video technologies like FaceTime or Skype to facilitate visits with friends and extended family.

If you have any additional questions, please call 888-283-1722 and ask for the clinical director or designee for either hospice house. 

Thank you for assisting us in protecting patients, families, staff and our community during this challenging time. 


Care Dimensions Hospice House Video Tour

The Care Dimensions Hospice House, located in Lincoln on the Waltham town line, is a gracious and private home-like setting for patients who need hospital-level care for complex pain and symptom management. To learn more, call our Referral Center at 888-287-1255.

Since 1978, Care Dimensions has provided comprehensive and compassionate care for individuals and families dealing with life-threatening illnesses. As the non-profit leader in advanced illness care, we offer services in more than 95 communities in Eastern Massachusetts.